Introduction
Microsoft Teams chat with external users could mean chatting to users in different platforms. Cisco introduced a Webex Meetings integration for Microsoft Teams. Like Webex Calling, you add an app to your Teams environment. This lets Teams users join a Webex Meeting from the Teams client. Webex has transformed our business by allowing our team the option to work remotely and not miss out on their personal life or that important sales meeting. Webex is a one stop shop for meetings. Doesn't matter if you just want to jump on a quick audio conference call, or a full-fledged video conference with 20 offices.
- Webex has transformed our business by allowing our team the option to work remotely and not miss out on their personal life or that important sales meeting. Webex is a one stop shop for meetings. Doesn't matter if you just want to jump on a quick audio conference call.
- The Webex App Hub is the central hub where webex users discover and add apps to enhance their Webex experience. Listing your app is easy. In addition, with our Ecosystem Sales program, you can leverage Cisco's global sales team to help resell your app. Visit Cisco Webex App Hub.
This document describes how to troubleshoot the Webex account activation email not received issue.
Background Information
This document provides steps for these queries as well:
- The Webex user account activation email has not been received.
- How to resend the Webex account activation email to a customer?
- How to troubleshoot an activation email not received issue?
Troubleshoot the Webex User Account Activation Email Not Received Issue
Follow the instructions if you did not receive the email to activate your Webex account.
Step 1. Verify the email is not in your spam/junk folder, and your mail server does not block emails from:
- webex.com
- em.webex.com
Step 2. Whitelist these IP addresses:
- 142.0.167.102
- 142.0.167.103
- 142.0.167.104
- 147.253.211.216
- 147.253.211.217
Webex User:
To have an activation email resent to you:
Delete Webex Teams Account
Step 1. Navigate your web browser to https://web.webex.com.
Step 2. Enter the email address that was used for the Webex Online account, then select Continue.
Step 3. On the Sign in to Webex page, enter your password, then select Sign In.
Step 4. On the Your account is pending activation page, click on the Resend link as shown in the image.
Instructions to activate your account will be sent to you.
Note: You continue to get the account is pending activation email until your account is activated. Cx programmer update download.
Webex Teams Sign In
If you still do not receive your activation email, contact technical support.